Free UK Delivery On Orders Over £50
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Delivery & Returns

All purchases over £50 will be delivered free of charge anywhere in the UK by standard delivery

 

Standard Delivery- we use the courier MyHermes for our standard service.

This normally takes between 3-5 days and can be fully tracked by you. This can be done by visiting the MyHermes website and visiting the myparcel section.

We usually despatch orders within 24hrs Monday - Saturday.

We do not dispatch any orders on a Sunday. 

 

Next Day delivery - for our express service we use Royal Mail. The cost of this service is ?6.50.  Your order must be received by us by 12noon in order for us to process for next day delivery. This service is not available for orders placed on Saturdays,

Sundays or Bank holidays. There will be a surcharge for Saturday deliveries. 


Returns

We hope you are delighted with your purchase but if for any reason it is unsuitable we are happy for you to return the goods within 14 days of dispatch.  

The goods must be unworn, in their original condition and in their original box. 

The original delivery advice should be enclosed as proof of purchase. 

Any free gifts given with purchases must be returned in the original condition.

We do not cover the cost of returns. 

When we are in receipt of the returned goods, Footloose will refund the purchase price of the goods via the payment method used for the purchase. No carriage costs will be refunded. 

Footloose cannot be responsible for the safe transit of returned goods and therefore recommend the use of a tracked service. 

Please return to:

Footloose 

47 Market Place 

Pocklington 

York 

YO42 2AP 

 

Goods can be returned to store in person, the refund will be via the original on line payment method. 

We carefully inspect all goods before dispatch but should you feel your purchase is faulty please contact us. 

 

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